Privacy Policy
Last updated: September 2026
elm-lynx ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you voluntarily provide to us when you express interest in our services, participate in activities on our website, or contact us directly.
- Personal identification information (name, email address)
- Business information (organization name, role)
- Communication records (inquiries, service requests)
- Technical data (browser type, IP address, device information)
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and service requests
- To provide and improve our services
- To send administrative information and updates
- To analyze website usage and optimize performance
- To comply with legal obligations
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Your consent when you submit forms or contact us
- Our legitimate business interests in providing services
- Compliance with legal obligations under Canadian law
- Performance of a contract when you engage our services
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- Service providers who assist in our operations under strict confidentiality agreements
- Legal authorities when required by law or to protect our rights
- Business transfers in connection with merger, acquisition, or sale of assets
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your information is no longer needed, we securely delete or anonymize it.
Your Privacy Rights
Under Canadian privacy legislation (PIPEDA), you have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Withdraw consent for certain processing activities
- Request deletion of your information in certain circumstances
- File a complaint with the Office of the Privacy Commissioner of Canada
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
elm-lynx
1847 Commerce Court West
Toronto, Ontario M5L 1B9
Canada
Email: [email protected]