GDPR Compliance

Last updated: September 2026

elm-lynx is committed to complying with the General Data Protection Regulation (GDPR) for visitors and clients from the European Economic Area (EEA). This page outlines how we handle personal data in accordance with GDPR requirements.

Data Controller

For the purposes of GDPR, elm-lynx acts as the data controller for personal information collected through this website. Our contact details are:

elm-lynx
1847 Commerce Court West
Toronto, Ontario M5L 1B9
Canada
Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases as defined by GDPR:

• Consent: When you voluntarily submit information through forms or contact us directly
• Legitimate Interests: To operate our business, improve our services, and communicate with potential clients
• Contractual Necessity: To fulfill our obligations when you engage our services
• Legal Obligation: To comply with applicable laws and regulations

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.

Right to Restrict Processing

You have the right to request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

International Data Transfers

As a Canadian company, we may transfer personal data from the EEA to Canada. Canada has been recognized by the European Commission as providing adequate data protection. For transfers to other countries, we implement appropriate safeguards such as standard contractual clauses.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods vary depending on the type of data and our legal obligations.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay, in accordance with GDPR requirements.

Automated Decision-Making

We do not engage in automated decision-making, including profiling, that produces legal effects or similarly significantly affects individuals.

Children's Data

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the details provided above. We will respond to your request within one month. In complex cases, we may extend this period by up to two additional months, in which case we will inform you of the extension.

Supervisory Authority

If you are not satisfied with our response to your request, or believe we are processing your personal data unlawfully, you have the right to lodge a complaint with your local data protection supervisory authority.

Updates to This Notice

We may update this GDPR compliance notice periodically. Changes will be posted on this page with an updated revision date.